Privacy Policy

About us

This privacy policy ("Privacy Policy") explains how we process and protect your personal data when you use this Website https://ThePunShop.ch ("Website") or use our services (together, the "Services").

These Services are operated by ThePunShop.ch, Mürtschenblick 11 ("ThePunShop.ch", "we", "our", or "us"). ThePunShop.ch is the controller for the data processing described below.

Unless otherwise defined in this Privacy Policy, the definitions used in this Privacy Policy have the same meaning as in the Swiss Federal Act on Data Protection ("FADP") or the EU General Data Protection Regulation ("GDPR").

1. General information

The protection of your personal data is a top priority for us. We treat your data confidentially and in accordance with statutory data protection regulations. Please note that data transmission over the Internet may be subject to security gaps.

Use of our website is generally possible without registration. Personal data (e.g., name, email address) is collected only voluntarily and will not be shared with third parties without your consent.

2. Personal data we collect

We may collect or receive personal information for a number of purposes connected with our business operations when you use our Services, namely:

• Usage and analytics information (e.g., identifiers, numbers of clicks, tracking data)
• Contact details (e.g., name, address, phone number, birth date)
• Login details (e.g., password, username, session)
• Payment details (e.g., billing information, credit card details)
• Request details (e.g., details and content of your inquiries)
• Website visitor details (e.g., IP address, logfiles, terminal ID)
• Visual content (e.g. visitor pictures and video taken during events)
• Survey and feedback information (e.g. responses to surveys, ratings, reviews)

There is no obligation to provide your personal data. However, please note that our Services cannot be provided if you do not provide the required data strictly necessary for performing the contract between you and us.

3. How we collect personal data

We collect information about our users when they use our Services, including taking certain actions within it.

Directly

• Via our Website and electronic communication
• When you use our Services
• When you provide services to us
• When you fill in forms provided by us within the context of the provision of our Services
• When you submit your inquiries through our contact forms
• When you fill in surveys and other questionnaires where you provide us with your feedback
• When you provide us with your payment and shipping information during transactions
• When we communicate with you to provide customer support

Indirectly

• Through public sources
• From public registers (such as commercial registers), news articles and internet searches
• When you interact with our Website functionalities (e.g. video content)
• From external Service Providers (see section 6).

4. Legal basis and purposes

Our legal basis for collecting and using the personal data described in this Privacy Policy depends on the personal data we collect and the specific purposes for which we collect it.

Contract

To perform our contractual obligations or take steps linked to a contract with you. In particular:

• To provide you with customer support and handle your requests
• To set up and manage your account, as well as to verify your credentials when logging in
• To provide our Services and to send Service-related information, updates and alerts

Consent

We may rely on your freely given consent at the time you provided your personal data. In particular:

• To analyse, improve, personalise and monitor the usage of our Services and communication
• To place non-essential cookies and other tools on your browser
• To provide users with news, special offers, newsletters, and general information about goods and services which we offer
• To take pictures and videos of you when you use our Services and publish them

Legitimate interests

We rely on legitimate interests based on our assessment that the processing is fair and reasonable. In particular:

• To place essential cookies and other tools on your browser that are technically necessary for our Services
• To develop new services
• To maintain and improve our Services, as well as to detect, prevent, and address security threats

Necessity for compliance with legal obligations

• To notify you about changes to our Services and our Privacy Policy
• To comply with applicable regulations and legislation
• For the legal enforcement of claims and rights

5. Data retention

We retain personal data for so long as it is needed for the purposes for which it was collected and in line with legal and regulatory requirements or contractual arrangements. After this period, we delete or fully anonymize your personal data.

6. Data recipients

We engage third-party companies ("Service Providers") to facilitate the operation of our Services, assist in analysing the usage of the Services, or perform necessary services, such as payment and the provision of IT services. These third parties have access to your personal data only to the extent necessary to perform these tasks.

7. Data transfers

We and/or our Service Providers may transfer your personal data to and process it in the EU/EEA and the USA. We safeguard your personal data per our contractual obligations and applicable data protection legislation when transferring data abroad.

8. Data security

We take reasonable technical and organisational security measures that we deem appropriate to protect your stored data against manipulation, loss, or unauthorised third-party access. The security of your personal data is important to us but remember that no method of transmission over the internet or electronic storage is 100% secure.

9. Your rights

You have the right of access, rectification, withdrawal of consent, erasure, restriction of processing, portability, objection to processing, and to lodge a complaint with a supervisory authority. To exercise these rights, please email team@thepunshop.ch.

The competent data protection authority in Switzerland is the Federal Data Protection and Information Commissioner (edoeb.admin.ch).

10. Cookies

Our Services use cookies and similar technologies (collectively "Tools") provided either by us or by third parties. Essential Tools enable the basic functions of our Website and are used on the basis of our legitimate interests. Non-essential Tools (e.g. Google Analytics 4) are used only on the basis of your consent and can be withdrawn at any time via our cookie banner.

11. Newsletter

We send newsletters and other notifications by email and through other communication channels and may deliver them with the help of third parties. You can unsubscribe at any time by following the link in any newsletter we send you.

12. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. Changes are effective when they are posted on this page.

13. Contact us

If you have any questions about this Privacy Policy, do not hesitate to get in touch with us at:

ThePunShop.ch

Mürtschenblick 11, 8863 - Buttikon SZ, Switzerland